Join our team
We are a highly dedicated team made up of professional, caring individuals. If you want to make a difference in someone's life, no matter how small, we'd love to hear from you.
We're Hiring!
This page is updated with job descriptions periodically.We are hiring for all positions for our brand new Oakville Club and our existing Markham Club. If you have what it takes to join our Dream Team, we’re looking forward to meeting you!
Support Team Member
PSW or similar experience preferred. Memory Care experience necessary.
Submit application
Positions available
- Full-time 35+ hours/week (Oakville Club)
- Part-time 20+ hours/week (Oakville Club)
- Casual part-time (Oakville & Markham Club)
Hours & Shifts
Memory & Company operates 24 hours a day, 7 days a week.United Active Living fosters a vibrant, lively environment. You’ll enjoy quality time with other residents while developing authentic, meaningful connections and relationships.
Now Hiring
We are currently hiring for the following shifts:
Now Hiring
We are currently hiring for the following shifts:
- Day Shifts
- Afternoon Shifts
- Night Shifts
- Weekdays
Primary Role
A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
Qualifications
- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment
Primary Duties and Responsibilities
- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team
Positions available
- Full-time 35+ hours/week
- Part-time 20+ hours/week
- Casual part-time
Hours & Shifts
Memory & Company operates 24 hours a day, 7 days a week. You’ll enjoy quality time with other Members while developing authentic, meaningful connections and relationships.
Now Hiring
We are currently hiring for the following shifts:
Now Hiring
We are currently hiring for the following shifts:
- Day Shifts
- Afternoon Shifts
- Night Shifts
- Weekdays
Primary Role
A Support Team Member plays an extremely important role at Memory & Company ensuring our Members are comfortable, happy, engaged and well cared.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
Qualifications
- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment
Primary Duties and Responsibilities
- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team
Work Perks
Affectionately known as the “Dream Team”
This page is updated with job descriptions periodically. We are hiring for all positions for our Clubs. If you have what it takes to join our Dream Team, we’re looking forward to meeting you!
Application Tips
To make your application stand out, be sure to submit a tailored resume and a cover letter that highlights your relevant skills and experiences. Show us why you're passionate about the role and how your background aligns with our values.
Include a resume and a short, thoughtful cover letter
Let us know what draws you to this work and why you’re excited about joining Memory & Company.
Share why you’re a great fit for our team
Tell us what makes Memory & Company the right place for you — and what you hope to bring to our community.
Highlight experience with Memory Care or older adults
If you’ve worked in dementia care, caregiving, or a similar setting, we’d love to hear about it.
Contact Our Executive Directors
MARKHAM CLUB
Karen Singh, Executive Director
100 Renfrew Drive, Suite 110, Markham, ON L3R 9R6, Canada
OAKVILLE CLUB
Lauren Crampton, Executive Director
407 Iroquois Shore Road, Unit 1, Oakville, ON L6H 1M3, Canada
Learn About Our Team
VOICES THAT MATTER
Hear from families who trust us to care, support, and uplift their loved ones every day.
All REVIEWS
Ready to Join the Team?
Have questions before applying? Reach out to learn more about working at Memory & Company. We’re here to help!