OUR FAQ
Find quick answers to common questions about our programs and services.
01. Access & Logistics
Is there transportation available?
- Full-time 35+ hours/week (Oakville Club)
- Part-time 20+ hours/week (Oakville Club)
- Casual part-time (Oakville & Markham Club)
Hours & Shifts
Memory & Company operates 24 hours a day, 7 days a week.United Active Living fosters a vibrant, lively environment. You’ll enjoy quality time with other residents while developing authentic, meaningful connections and relationships.
Now Hiring
We are currently hiring for the following shifts:
Now Hiring
We are currently hiring for the following shifts:
- Day Shifts
- Afternoon Shifts
- Night Shifts
- Weekdays
Primary Role
A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
Qualifications
- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment
Primary Duties and Responsibilities
- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team
02. Membership & Eligibility
Is there transportation available?
- Full-time 35+ hours/week (Oakville Club)
- Part-time 20+ hours/week (Oakville Club)
- Casual part-time (Oakville & Markham Club)
Hours & Shifts
Memory & Company operates 24 hours a day, 7 days a week.United Active Living fosters a vibrant, lively environment. You’ll enjoy quality time with other residents while developing authentic, meaningful connections and relationships.
Now Hiring
We are currently hiring for the following shifts:
Now Hiring
We are currently hiring for the following shifts:
- Day Shifts
- Afternoon Shifts
- Night Shifts
- Weekdays
Primary Role
A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
Qualifications
- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment
Primary Duties and Responsibilities
- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team
03. Meals & Wellness
Is there transportation available?
- Full-time 35+ hours/week (Oakville Club)
- Part-time 20+ hours/week (Oakville Club)
- Casual part-time (Oakville & Markham Club)
Hours & Shifts
Memory & Company operates 24 hours a day, 7 days a week.United Active Living fosters a vibrant, lively environment. You’ll enjoy quality time with other residents while developing authentic, meaningful connections and relationships.
Now Hiring
We are currently hiring for the following shifts:
Now Hiring
We are currently hiring for the following shifts:
- Day Shifts
- Afternoon Shifts
- Night Shifts
- Weekdays
Primary Role
A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
Qualifications
- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment
Primary Duties and Responsibilities
- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team
04. Staff & Care
Is there transportation available?
- Full-time 35+ hours/week (Oakville Club)
- Part-time 20+ hours/week (Oakville Club)
- Casual part-time (Oakville & Markham Club)
Hours & Shifts
Memory & Company operates 24 hours a day, 7 days a week.United Active Living fosters a vibrant, lively environment. You’ll enjoy quality time with other residents while developing authentic, meaningful connections and relationships.
Now Hiring
We are currently hiring for the following shifts:
Now Hiring
We are currently hiring for the following shifts:
- Day Shifts
- Afternoon Shifts
- Night Shifts
- Weekdays
Primary Role
A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.
Qualifications
- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment
Primary Duties and Responsibilities
- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team
